Arrangment FAQ’s

If you have questions, we have answers! Read some of our frequently asked questions below.

Additional FAQ’s can be found HERE

Arrangement Care

  • Our florals are made from a high quality material that is deigned to last season after season with proper upkeep. Gently dust your arrangement with a duster of your choice as needed.

    DO NOT pull or tug on florals!

    Be sure to keep preserved moss away from unfinished wood surfaces. Color transfer and color bleeding may occur under certain conditions. Use caution to protect surfaces and fine finishes especially in high humidity conditions. Colors maybe be removed easily with standard cleaning solutions.

  • Our arrangements are handmade, so stem placement may vary. Stem style and color scheme will always remain the same.

  • Arrangement Unpacking Instructions:

    1A. Florals: Open your package from the top of the box. The “This Side Up” label will point to the top of the package.

    1B. Orchids: Open your package from the bottom of the box. The bottom of the box is opposite the “This Side Up” label. Remove tape from the bottom of the box by gently laying box on its side. Stand box upright, then gently slide box upward.

    2. Gently remove stuffing starting with the top.

    3. Gently remove stuffing from the middle of the package.

    4. Gently remove arrangement from the middle of the package. Keep removing stuffing from the middle of the package if arrangement isn’t loose enough to gently remove with ease.

    5. After arrangement is free from packaging, remove remaining brown paper wrapping from arrangement. Loose moss may fall out as package shifts.

    6. Orchids only—After you remove brown wrapping from arrangement, also remove additional brown paper from Orchid stems. Gently bend orchid leaves downward or to your liking.

    7. Gently remove any additional wrapping from the base of the vase.

    The hemp wrapping can be left on the arrangement or removed to showcase the moss.

  • Yes! We also offer fresh Orchids and Floral arrangements upon request. Due to shipping restrictions, we only offer fresh orchid and floral arrangements within the Northern Virginia and D.C. area.

    Hand delivery can be arranged within the select regions.

    Please email us at hello@bymarydyann.com to inquire about our custom live arrangement options.